Terms & Conditions
To ensure a harmonious and enjoyable experience for everyone, we kindly request all visitors to adhere to the below terms and conditions, as well as the rules set forth at our dog adventure park, while being considerate of others.
By hiring the park you agree to the following...
Use of Behind Closed Paws Adventure Park is entirely at the hirers risk and you accept full responsibility for yourselves and your dog/s whilst using the field.
1. Liability
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a. Behind Closed Paws Adventure Park is not liable for any injury, loss, or damage to the hirer or their dogs. The hirer must ensure that the park is suitable for their dog.
b. Dogs must be kept on a lead between the parking area and the paddock, with full responsibility belonging to the hirer.
2. Arrival and Departure:
a. Users must arrive promptly at their scheduled time and vacate the premises at the end of their session.
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b. If you booked a 60-minute session starting at 3pm, it will conclude at 4pm, and you will have a complimentary 10 minutes to exit before the next user arrives. Kindly be mindful of the next user arriving promptly 10 minutes after your session ends, and respect their time to prevent any potential issues with reactive dogs.
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c. Please avoid arriving early for your session to prevent potential conflicts or stress, especially for reactive dogs. If you arrive and find another user still present, kindly drive in and park your car safely. We ask that you remain in your vehicle and refrain from entering the play area until the previous user has left. Please be respectful by not entering the play area or exiting your vehicle.
d. If a user is late leaving the field then inform the admin, who will handle the situation regarding any encroachment on your allotted time.
3. Park Etiquette
a. Please clean up after your dog using the provided dog bin and poo bags if you don't have your own. In the event of a wet 💩, please do your best to clean it up and sprinkle some mud from the bucket over it.
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b. Users must respect our park by leaving it in a tidy condition ready for the next adventurer; waste bins are provided.
c. Feel free to use the provided toys and kindly return them to their original place when you're finished.
5. Changing your session.
a. If you are unable to attend your session, you can reschedule by logging into your Adventure Club account. We provide free cancellations minus booking fee with 48 hours' notice and offer a day exchange policy thereafter only to Adventure Club Members.
6. From time to time the landowner may come to access the land around the play area if they require it. They will not interrupt your playtime or disturb you.
7. Have a wonderful time! Join our community of dog lovers who cherish spending quality moments with their beloved companions in our safe and enjoyable environment.
8. We reserve the right to use any photos of dogs taken at our Adventure Park on our social pages.